Vortrag: Die Aufmerksamkeitsökonomie
Press play and listen as many times as you like — the transcript appears once you check your answers.
C1.1 · 24 of 34
Ladies and gentlemen, today I'd like to talk about a phenomenon that research calls the attention economy. The term goes back to the economist Herbert Simon, who noted as early as 1971 that an abundance of information creates a scarcity of attention. What was a theoretical consideration then is everyday life today: we live in an environment that competes for our attention – with means Simon could not have imagined. I'd like to highlight three findings. First: the average time an adult works on a task without interruption has, according to a study by the University of California, fallen from about two and a half minutes in 2004 to 47 seconds in 2020. I repeat: 47 seconds. After that we switch windows, check a message or simply look at the phone. Second: it is not the number of interruptions that matters but the time we need to return to the task – on average over twenty minutes. So a short interruption does not cost thirty seconds but half an hour of concentrated work. Third, and this surprises many: people who merely place their phone on the table without using it perform measurably worse in concentration tests than those who leave it in the next room. The mere presence of the device apparently ties up part of our mental capacity, because we constantly check whether we shouldn't check it after all. How can these findings be explained? The answer lies in the reward structure of our brain. Every notification is a small, unpredictable reward, and unpredictable rewards are – as we know from gambling-addiction research – the most effective of all. We reach for the phone not because we are weak but because the device works on a principle our brain has followed for millennia. I conclude from this that switching off notifications is not enough; physical separation is decisive. Anyone who wants to work with concentration must remove the phone from the room – not put it in a pocket, not turn it over, but remove it. That sounds banal but contradicts the widespread assumption that self-discipline is the solution. It is not; the environment is. In the second part I will address consequences for the design of workplaces: what must offices look like in which concentrated work remains possible, and which rules have proven themselves in companies that take the problem seriously? But first a short break of ten minutes – feel free to leave your phone here.
Exercise
Hören: Vortrag mit Detailfragen · C1.1
No single question is on screen — the report is about the whole exercise.
Reports go to the forum, where anyone can read them and the answer is kept for the next learner. To send one — and to be told when it is answered — sign in first. It takes one email, and no password.
Signing in lets us reply to your report, and shows you the answer the next time you are here. We email you a one-time link: no password, and nothing is shared with anyone.
Everything works without an account. Signing in backs your progress up, carries it to your phone, and lets you post on the forum.
One email, no password. We email you a one-time link: no password, and nothing is shared with anyone.